Pros (+) all
Cons (-) everything was good
3 stars
Hotel Universel Montreal
Photos of Hotel Universel Montreal
Overview
Hotel Universel Montreal is situated in Montreal and is close to Olympic Stadium. It features a fitness center, as well as an indoor pool, a beauty centre and a sauna.
Those staying at this 4-star hotel can plan excursions with help from the tour desk. In sunny weather, an outdoor terrace offers a nice place to relax.
The hotel's rooms are comfortable and feature a kitchenette that is equipped with a refrigerator and a microwave. They offer a desk, tea and coffee making facilities and wireless internet access.
Guests staying at Hotel Auberge Universel Montreal can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close when looking for a bite to eat. For those who would like to enjoy a beverage of an afternoon, the on-site bar provides the perfect spot.
Hotel Universel Montreal is less than a 25-minute drive from Montreal-Pierre Elliott Trudeau International Airport and Montreal Biodome is a short stroll away. It is also a brief walk from Pie IX Metro Station.
Latest deals for Hotel Universel Montreal
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Universel Montreal
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Trash cans
- Conditioner
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- Hypoallergenic pillow
- No smoking
- Upper floors accessible by elevator
- Designated smoking area
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Pool and spa
- Spa and wellness centre
- Massage
- Heated pool
- Indoor pool
- Outdoor pool
- Sauna
Bedroom
- Extra-long beds (> 2 metres)
- Socket near the bed
- Alarm clock
- Clothes rack
- Wardrobe or closet
Dining
- Snack bar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
Kitchen
- Microwave
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Gift shop
- Eco tourism
- Bicycle rental
- Golf
General
- Hardwood or parquet floors
- Telephone
- Carpeted
- Storage available
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Free parking
- Private parking
Health and safety
- Safe
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Hotel Universel Montreal
8.0
Very good
2056 verified ratings
Wonderful
647
Very good
485
Good
405
Okay
203
Fair
151
Mediocre
76
Poor
89
Summary of reviews
Guests say
Guests appreciated the hotel's great location and fantastic staff, especially in the restaurant. However, many reviews pointed out significant issues with service, cleanliness, and value for price, with several guests expressing dissatisfaction with the restaurant experience and room maintenance. Overall, while some aspects exceeded expectations, the hotel needs improvement in several areas to enhance guest satisfaction.AI-generated from customer reviews
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Score by provider
8 out of 10
754 reviews
8 out of 10
32 reviews
7.9 out of 10
6 reviews
8 out of 10
4 reviews
All reviews
Pros (+) The hotel is right across the street from Olympic Parc and an easy walk to the Biodome and Botanical Garden.
Cons (-) There aren't many good places to eat nearby, but there are several very good and affordable restaurants in the Hochelaga neighborhood which is just a mile away.
Pros (+) The reception desk personnel, outside pool lifeguard and our room cleaning service staff manager was the most pleasant staff to deal with.
Cons (-) Against my better judgement, I've let our room cleaning staff manager talk me out of commenting about our reasons for our dislikes, because she promised she would take care of the areas she was in charge of. However the hotel restaurant was another bad experience service was horrible never received the water wife ask for, my tomato juice watered down and something removed from inside the glass in ...
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Pros (+) none
Cons (-) none
Location
5000, Rue Sherbrooke Est, Montreal, QC H1V 1A1
What's nearby
- Biodôme de Montréal0.8 km
- Stade olympique0.9 km
- La Ronde5 km
- Saint Helen's Island5.5 km
- Parc du Portugal5.7 km
- Saint Catherine Street6.3 km
- Saint Laurent Boulevard6.3 km
- Bank of Montreal6.8 km
- Vieux-Port de Montréal6.8 km
- Place d'Armes6.8 km
- Notre-Dame Basilica6.9 km
- Île Notre-Dame7 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
License number: 2025-11-30, 554466
Essential information about Hotel Universel Montreal
Low season | February |
|---|---|
High season | June |
Average price (weeknight) | C$ 201 |
Average price (weekend night) | C$ 209 |
When to book a room at Hotel Universel Montreal
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.5 |
|---|---|
Distance to downtown | 7.5 km |
Nearest Airport | Montreal St Hubert |
Distance to airport | 11.8 km |