Polite but clueless staff. The property has a jacuzzi (jets out of order) and a sauna (thermostat did not work), and a steam room. No pool.
3 stars
Banff Inn
Photos of Banff Inn
Overview
Located close to the middle of downtown Banff is the Banff Inn. It offers travelers to this area many amenities in an area that is full of beautiful views and lots of nature. This is an inn that provides the perfect backdrop for a mountain getaway for couples, families, and more.
This 3-star hotel has 99 rooms on offer. They are all smoke-free. Guest can choose from standard, king, premium, loft suite, and king suite rooms that include walk-in showers and soaking tubs. All guests will enjoy in-room climate control, coffee and tea makers, down comforters, LED TVs with cable, and free WiFi regardless of what type of room they choose. There are many rooms with gorgeous views of the mountains that surround the property.
Guests at Banff Inn can eat breakfast at the inn in the morning for a surcharge. There is a restaurant called Carlito’s Pizzaria that is open daily for dinner. There is also room service available during specified hours. There are some restaurants that guests can walk to as well. Some of these include The Beaver Bar, El Toro Restaurant steakhouse, and Ticino Swiss-Italian Restaurant, amongst others.
Banff Inn is close to many different activities for guests to participate in. There is skiing and snowboarding in the cold months. The summer offers other things to do like golfing, hiking, biking, and rafting. The hotel property includes a spa tub, spa services, and a sauna. Other attractions include Cave and Basin National Historic Site and Banff Park Museum.
Latest deals for Banff Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Banff Inn
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
General
- Seating area
- Telephone
- Ski storage
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Room service
- 24hr front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Hiking
- Skiing
- Ice skating
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Bedroom
- Alarm clock
Family friendly
- Cribs available
Reviews of Banff Inn
8.2
Very good
2183 verified ratings
Wonderful
1004
Very good
523
Good
380
Okay
99
Fair
96
Mediocre
25
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many highlighted the convenience of amenities like the spa and sauna, while some noted issues with additional charges and breakfast options. Overall, the hotel offers a comfortable stay with good facilities, though some guests experienced dissatisfaction with specific aspects like room views and breakfast quality.AI-generated from customer reviews
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Score by provider
8.2 out of 10
1418 reviews
8.5 out of 10
62 reviews
8.6 out of 10
46 reviews
8.5 out of 10
1 review
8.6 out of 10
5 reviews
All reviews
When we checked in the room was warm but the AC was on. We turned down the AC and went to dinner. Four hours later we got back and the room was still warm. We reported this to the front desk who called for maintenance and said that she didn't know when they would arrive as they were on a call at one of their other two properties. We asked to be moved to a room with functional AC and Mariela insist...
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Pros (+) Location was good. Comfortable. Reasonable priced.
Cons (-) Free continental breakfast
Cons (-) Breakfast
Pros (+) Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I h...
Cons (-) Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
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Location
501 Banff Avenue, Banff, AB T1L 1A9
What's nearby
- Canadian Ski Museum West0.8 km
- Banff Avenue0.9 km
- Tunnel Mountain0.9 km
- Canadian Mountain Holidays1 km
- Canada House Gallery1 km
- Whyte Museum of the Canadian Rockies1.2 km
- Banff Park Museum1.2 km
- The Banff Centre1.5 km
- Buffalo Nations Luxton Museum1.6 km
- Tunnel Mountain Drive1.8 km
- Bow Falls1.9 km
- Banff Springs Golf Club2 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Banff Inn
Low season | April |
|---|---|
High season | July |
Average price (weeknight) | C$ 171 |
Average price (weekend night) | C$ 226 |
When to book a room at Banff Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.7 |
|---|---|
Distance to downtown | 1.0 km |