Pros (+) Front desk staff extremely accommodating.
Cons (-) Rooms are really tiny... but that is New York hotels.
3 stars
Hilton Garden Inn New York/Central Park South-Midtown West
Photos of Hilton Garden Inn New York/Central Park South-Midtown West
Overview
The Hilton Garden Inn New York/Central Park South-Midtown West is the largest Garden Inn location in North America, offering modern guest rooms and suites along with two meeting and event spaces that include A/V equipment and other planning and event services. Guests can enjoy the proximity to the best of New York City shopping, dining, and sightseeing with this convenient Midtown Manhattan location.
Guests staying at the Hilton Garden Inn New York/Central Park South-Midtown West can enjoy a 24-hour business center, 24-hour fitness center, complimentary WiFi throughout the hotel, onsite dining at Empire Steakhouse, and more. Guest rooms include 40-inch flat-screen TVs, plush beds and luxurious linens, and suites include upgraded amenities for even more luxurious comfort. This non-smoking hotel does not offer pet-friendly accommodations.
The Hilton Garden Inn offers baggage storage, laundry services, a 24-hour market, local area transportation, concierge services, and room service during posted hours. The concierge desk is a great place to find assistance booking tickets to shows, planning city tours, and getting recommendations for what to do around Manhattan. Of course, this hotel is just steps from the best of the city, with Central Park, Times Square, Fifth Avenue shopping, and Broadway theaters all just minutes away. The hotel is also close to the Financial District, as well as Carnegie Hall, Rockefeller Center, the Ed Sullivan Theater, Madison Square Garden, and many other cultural, dining, and shopping attractions.
Latest deals for Hilton Garden Inn New York/Central Park South-Midtown West
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hilton Garden Inn New York/Central Park South-Midtown West
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- No smoking
Parking and transportation
- Parking
- Valet parking
- Private parking
Bathroom
- Shower
- Bathtub
- Hairdryer
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
General
- Telephone
- Privacy curtain
- Storage available
Media and entertainment
- Cable or satellite TV
- TV
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Bedroom
- Sofa bed
Things to do
- Gift shop
Fitness
- Fitness centre
Reviews of Hilton Garden Inn New York/Central Park South-Midtown West
7.6
Good
7166 verified ratings
Wonderful
2326
Very good
1629
Good
1298
Okay
595
Fair
531
Mediocre
267
Poor
522
Summary of reviews
Guests say
Guests appreciated the hotel's great location near Times Square and Central Park, but many expressed dissatisfaction with the service, room size, and amenities. Issues like broken showers, long elevator waits, and billing problems were frequently mentioned, overshadowing the positives of cleanliness and friendly staff.AI-generated from customer reviews
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Pros (+) The location is great. Close to many activities NYC has to offer. The building is fairly new too
Cons (-) The staff were rude, judgemental and just made my stay uncomfortable
Pros (+) This is a great option for spending less and getting more in Midtown Manhattan!
Pros (+) Location, cleanliness, friendly staff, early check in and affordable price.
Pros (+) Maintenance worker was awesome!! He helped us unlock the door. Guest services were very nice and cordial.
Cons (-) No breakfast like the other hotels in this chain.
Pros (+) The room was much bigger than your average Manhattan hotel rooms, and the hotel seems newly renovated. From the lobby to the corridors, elevators and of course the room, everything was spotless. Also, the staff were very helpful and friendly. If you think all what I stated is what you should expect from any four-star hotel, you most probably haven't bee much to hotels in NY.
Pros (+) If you are interested in wig near Times Square and broadway shows, location is good. Also it is very close to multiple subway lines and walking distance to 5th avenue, Central Park, Empire State Building, etc.
Cons (-) Room was very small- like being on a cruise ship. Also although I requested a city view room, they "upgraded" us to a room facing Times Square which meant lots of flashing lights at night. i would opt for something in a quieter area.
Pros (+) Friendly service. Clean and updated room
Cons (-) Gym could use more equipment
Pros (+) Outstanding location and friendly staff. Not luxurious, but clean and modern. When they say check in time is 3 pm, it's 3 pm and no sooner.
Cons (-) Hard to get one of the 4 elevators during peak periods; we ended up waking down from the 6th floor at checkout.
Pros (+) We bought some groceries in the corner, there is a fridge and microwave where you can store them and have your breakfast there Bed and pillow are comfy Staff is friendly, you can ask for a map for guidance
Cons (-) Elevators had peak hours, stay at lower levels in case you have to take the stairs, In peak hours is the fastest way. Bathroom door is sliding and not hermetic at all, so it can be awkward
Location
237 West 54th Street, New York, NY 10019
What's nearby
- New York City Center317 m
- Theatre District360 m
- Broadway0.4 km
- Museum of Modern Art0.6 km
- Times Square0.6 km
- Rockefeller Center0.7 km
- Tiffany & Co.0.8 km
- Midtown Center0.8 km
- Lincoln Center0.9 km
- Fifth Avenue1.2 km
- Madison Square Garden1.8 km
- Empire State Building1.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Garden Inn New York/Central Park South-Midtown West
Low season | January |
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High season | December |
Average price (weeknight) | C$ 371 |
Average price (weekend night) | C$ 374 |
When to book a room at Hilton Garden Inn New York/Central Park South-Midtown West
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.4 |
|---|---|
Distance to downtown | 0.9 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 9.4 km |