The staff and the location were excellent. The rest is best described as “meh.”
4 stars
Hotel Hayden
Photos of Hotel Hayden
Overview
Hotel Hayden is situated in New York City and is close to nearby sightseeing spots, such as Empire State Building, Madison Square Park and Madison Square Garden. The hotel is also conveniently located within a five-minute walk of Pennsylvania Station.
This 4-star hotel provides a rooftop terrace, an express check-in and check-out feature and free Wi-Fi. Helpful and professional team members are available 24 hours a day. The hotel also offers babysitting/child services, a concierge and valet parking.
Recently refurbished, Hotel Hayden has 122 comfortably furnished rooms. After settling in to their room, guests can discover the area with use of 34th Street Penn Station Irt Broadway Seventh Avenue Line, which is moments from the hotel.
Hotel Hayden has an on-site restaurant, perfect for those who prefer to eat in. A selection of drinks can be savored at the in-house bar. A selection of dining options are also available close by.
Hotel Hayden is within a short walk of Herald Square and Flatiron Building. The surrounding area is also popular for its shopping.
Latest deals for Hotel Hayden
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hotel Hayden
- Fitness centre
- Restaurant
- Tea/coffee maker
- Coffee machine
- Valet parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Meeting/Banquet facilities
Basics
- Internet
- Wi-Fi
- Body soap
- Fire extinguisher
- Air-conditioned
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Conditioner
Services and conveniences
- Car rental
- Wake-up service
- Express check-out
- Safety deposit box
- Meeting/Banquet facilities
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Allergy-free room
- No smoking
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Designated smoking area
Parking and transportation
- Parking
- Valet parking
- Private parking
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Tea/coffee maker
- Coffee machine
General
- Seating area
- Interconnected room(s) available
- Storage available
Bathroom
- Hairdryer
- Shower
Bedroom
- Alarm clock
Workspace
- Desk
Health and safety
- Daily housekeeping
Family friendly
- Babysitting or child care
Fitness
- Fitness centre
Spa
- Spa
Reviews of Hotel Hayden
7.2
Good
3054 verified ratings
Wonderful
876
Very good
681
Good
574
Okay
271
Fair
230
Mediocre
139
Poor
283
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, but many expressed dissatisfaction with the amenities, bed comfort, and cleanliness in some areas. Issues like non-functional heating, lack of shower curtains, and limited breakfast options were frequently mentioned.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.2 out of 10
9 reviews
All reviews
Cons (-) Beds aren't the greatest.
Cons (-) Room was a little small. Was misinformed about a few things. Was given to free drinks tickets and encouraged to redeem them at rooftop bar only to arrive and be told that it was a private party and asked to leave.
Pros (+) Very clean and spacious room. Very comfortable bed. It provides almost everything you need that you can imagine for a hotel.
Cons (-) It doesn’t have slippers or socks for customers
Pros (+) Clean, newer building, nice rooms, comfortable bed, quiet, central location, great staff. Annette at the front desk was particularly welcoming. An excellent deal for NYC!
Pros (+) The staff was excellent and courteous.
Cons (-) The air conditioning struggled and couldn't really bring the temp down sufficiently. Not enough towels, but brought them right away when requested. No sweetener and creamer in room. But, also brought that right away when requested.
Cons (-) Noisy streets.
Pros (+) All the staff was very nice, good mood.
Cons (-) I reserved a double and tey give me a king
Location
127 West 28th Street, New York, NY 10001
What's nearby
- Koreatown363 m
- Madison Square Garden0.4 km
- Empire State Building0.5 km
- Times Square1.5 km
- Broadway1.7 km
- Rockefeller Center1.7 km
- Theatre District1.8 km
- United Nations Headquarters2 km
- Museum of Modern Art2 km
- New York City Center2.2 km
- Midtown Center2.2 km
- Tiffany & Co.2.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Hayden
Low season | January |
|---|---|
High season | November |
Average price (weeknight) | C$ 257 |
Average price (weekend night) | C$ 388 |
When to book a room at Hotel Hayden
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.1 |
|---|---|
Distance to downtown | 1.2 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 10.5 km |