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The Moore
4 stars

The Moore

300 West 22nd Street, New York, NY 10011, United States
New York, NY
See location+1 212 255 5400
From
C$ 332
Cheapest

rate per night

8.5
Very good
based on 2471 reviews
2,471 reviews
Room type
Provider
Nightly total
Standard Room
C$ 332
Queen room
C$ 333
Double room
C$ 348

Photos of The Moore

Overview

Rating

The GEM Hotel Chelsea offers unique accommodations and amenities for discerning guests who expect a higher level of service and quality. This is a boutique property located in the heart of Chelsea, New York, which puts guests within a short distance of many attractions. JFK Airport is just 15 miles away, and LaGuardia Airport can be reached in about 10 minutes. Highline Park is also nearby for enjoyment, as is The Museum at FIT, Gotham Comedy Club, and Joyce Theatre.

There are 81 guest rooms at The GEM Hotel Chelsea, all of which are nonsmoking and feature modern, luxury amenities. Guests can choose from double rooms, queen rooms, and superior queen rooms. All rooms offer luxury bedding, work desks, in-room phones, alarm clocks, Wi-Fi, private bathrooms with luxury toiletries, climate control, flat-screen TVs, and bathrobes. Housekeeping services the rooms daily.

On the property, guests will find many amenities to enjoy. There is a baggage storage facility, and the staff can help with ticketing. There is property-wide Wi-Fi on offer, as well as paid parking. There is a bar at the hotel with a happy hour special, and guests can also enjoy the fitness center during their stay. For those who would like a different way to get around and see the sights, the hotel offers bike rentals. Note that pets are welcome, but additional charges may apply.

While the hotel doesn’t have its own restaurant, there are more than 200 dining options within a mile of the hotel. Some of these include famed Momoya, Bareburger, Doughnut Plant, and Brooklyn Bagel & Coffee Company.

Rating
8.5
Very good
Based on 2,471 verified guest reviews

Latest deals for The Moore

Wed 7/5
Thu 8/5
Deluxe room
1 queen bed
1 queen bed
bed type unknown
Standard Room
1 queen bed
bed type unknown
bed type unknown
Queen room
bed type unknown
1 queen bed
1 queen bed
Double room
bed type unknown
Premier Room
1 queen bed
1 queen bed
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Moore

  • Fitness centre
  • Bar/Lounge
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Pets allowed on request. Charges may apply.

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Trash cans
  • Conditioner

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Hypoallergenic
  • Adapted bath
  • Allergy-free room
  • No smoking
  • Lowered sink
  • Upper floors accessible by elevator

Bathroom

  • Raised toilet
  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Bedroom

  • Feather pillow
  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

General

  • Telephone
  • Carpeted
  • Storage available

Dining

  • Bar/Lounge
  • Food can be delivered to guest accommodation

Outdoor

  • Terrace/Patio

Laundry

  • Iron and ironing board

Health and safety

  • Daily housekeeping

Family friendly

  • Cribs available

Fitness

  • Fitness centre

Reviews of The Moore

8.5
Very good
2471 verified ratings
Wonderful
969
Very good
540
Good
455
Okay
198
Fair
157
Mediocre
76
Poor
76

Summary of reviews

Guests say
Guests consistently praise the hotel's great location, making it convenient for exploring the city. However, many reviews mention that the rooms are quite small and cleanliness could be improved, particularly regarding the beds and carpets. Breakfast options received mixed feedback, with some guests desiring more variety. Overall, the hotel offers good value for its location but may not meet expectations for comfort and cleanliness.
AI-generated from customer reviews
Location10 out of 10
Breakfast4 out of 10
Bed Comfort2.5 out of 10
Cleanliness2 out of 10
Room Size1 out of 10
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Score by provider

All reviews

2.0
Poor
Anonymous, Apr 2017
Cons (-) FRONT DESK STAFF HAD TERRIBLE ATTITUDE
8.5
Very good
Norma, Sep 2015
Pros (+) Staff was incredibly helpful and accomodating
8.2
Very good
Anonymous, Aug 2015
Pros (+) The location is great! I didn't mind that the room was small because I was only there to sleep. The morning staff was super friendly and helpful.
Cons (-) The evening staff was rude and not as welcoming as the morning staff. I was a bit put off but again, just for the purpose of sleeping I didn't mind staying here.

Location

300 West 22nd Street, New York, NY 10011

What's nearby

  • Madison Square Garden0.8 km
  • Koreatown1 km
  • Empire State Building1.2 km
  • Times Square2 km
  • Broadway2.2 km
  • Theatre District2.3 km
  • Rockefeller Center2.3 km
  • Museum of Modern Art2.6 km
  • United Nations Headquarters2.7 km
  • New York City Center2.7 km
  • Midtown Center2.8 km
  • Tiffany & Co.2.9 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Moore

Low season

February

High season

August

Average price (weeknight)

C$ 492

Average price (weekend night)

C$ 499
Cheapest month to stay with an average 43% drop in price.
Most expensive month to stay with an average 106% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Moore

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Moore

  • If you’re after a cheap room at The Moore, then you should consider staying during the low season. The cheapest deals can generally be found in February and January.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Moore, plan to stay on a Sunday or Monday. The most expensive day is usually Wednesday.
  • The cheapest price a room at The Moore was booked for on KAYAK in the last 2 weeks was C$ 499, while the most expensive was C$ 499.
  • How long should you stay at The Moore? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at The Moore

  • What’s the best way to get to The Moore Hotel New York from the airport?

    You can fly into one of the New York City airports, including LaGuardia Airport (LGA) or John F. Kennedy International Airport (JFK), if you book your stay at The Moore Hotel New York (formerly The Gem Hotel - Chelsea). You can also fly into Newark Liberty International Airport (EWR). The best and most convenient way to get to the hotel from the airport is by taxi or car. They are available at all New York airports. The journey time can take about 30 minutes, depending on the traffic. The hotel is near several subway stations, making it easy to access from the airport.

  • What’s the best room to stay in at The Moore Hotel New York?

    The Moore Hotel New York offers several rooms with different amenities for a comfortable and stylish stay. The best room to stay in at the hotel is The Moore Suite, which is very spacious with a private outdoor terrace and a seasonal outdoor hot tub. In-room amenities include a king bed, frette linens, 48-inch TVs, a dry minibar, a safe, task lamps, high-speed Wi-Fi, a working space, and DS & Durga bath amenities. Consider the View Queen for the best city view. The hotel also offers an accessible room.

  • Are there dining options at The Moore Hotel New York?

    The Moore Hotel New York is a boutique hotel with limited dining options. The hotel features a seasonal rooftop wine bar on the top floor of the building, which is an intimate spot serving a selection of wine, beer, and cocktails. You can also visit the hotel’s coffee lounge, Cafe Moore, which serves coffee, tea, and light snacks. The Moore Hotel New York is conveniently located in the heart of Chelsea close to several restaurants and eateries, including Momoya Chelsea, Brooklyn Bagel & Coffee Company, Momo Sushi Shack, Hawa Smoothies & Bubble Tea, and MamaTaco Williamsburg.

  • Which accessible amenities does The Moore Hotel New York offer persons with disabilities or limited mobility?

    The Moore Hotel New York offers ADA-compliant rooms, such as the Accessible Queen room. Persons with disabilities or reduced mobility will enjoy increased accessibility at the facility. Accessible rooms have a lowered sink, providing greater convenience and ease of use. You'll also find an adapted bath and a shower chair in the accessible room, ensuring a comfortable and safe bathing experience. Nearly all the facilities in the hotel are wheelchair-accessible. There are elevators to help persons with limited mobility access the upper floors. The hotel has well-trained staff dedicated to providing exceptional service to guests with disabilities or reduced mobility.

  • What amenities does The Moore Hotel New York offer in its fitness center?

    The Moore Hotel New York features a state-of-the-art gym with everything you need to stay fit. The fitness center has a range of cardio machines including treadmills, ellipticals, and stationary bikes, providing ample options for cardiovascular workouts to stay active and healthy during your stay. Yoga mats are also available for guests who want to engage in yoga and stretching exercises. The gym offers a range of weight machines, including free weights and weightlifting machines.

  • Where is The Moore located?

    The Moore is located at 300 West 22nd Street in Chelsea, 1.7 km from the centre of New York. Madison Square Garden is the closest landmark to The Moore.

  • When is check-in time and check-out time at The Moore?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at The Moore.

  • Does The Moore offer free Wi-Fi?

    Yes, The Moore offers free Wi-Fi.

  • How far is The Moore from the airport?

    The Moore is 2.1 km from New York Skyports SPB.

  • How does KAYAK find such great The Moore hotel deals?

    KAYAK scours the web for all room deals available at The Moore in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Moore and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Moore.

See more FAQs

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Good to know

Value for money

7.8

Distance to downtown

1.7 km

Nearest Airport

New York LaGuardia

Distance to airport

11.2 km