Pros (+) Nothing
Cons (-) Staff at hotel is racist.
4 stars
Hyatt Regency Louisville
320 West Jefferson Street, Louisville, KY 40202, United States
Louisville, KY
See location+1 502 581 1234Photos of Hyatt Regency Louisville
Overview
Situated in Louisville, Hyatt Regency Louisville provides charming accommodation and has city views. It is located a short stroll from Belle of Louisville, Muhammad Ali Center and Cathedral of the Assumption.
There are a variety of amenities on offer to those staying at Hyatt Regency Hotel Louisville (Kentucky), including outdoor tennis courts, an indoor pool and meeting facilities. Multilingual staff can assist with booking tours and sightseeing trips, and an express check-in feature is provided.
All the chic rooms at the hotel provide a coffee maker, plus all the necessities for an enjoyable stay. Wireless internet access, a flat-screen TV and a refrigerator are also provided to guests.
Those staying at Hyatt Regency Louisville can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby when looking to sit down to a meal. A selection of dining options are also found in the surrounding area.
Hyatt Regency Hotel Louisville (Kentucky) is conveniently situated for sightseeing in the area with Actors Theatre of Louisville and Fourth Street Live just a stone's throw away. The Kentucky Center for the Performing Arts is a short walk away.
Latest deals for Hyatt Regency Louisville
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hyatt Regency Louisville
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
Basics
- Free Wi-Fi
- Internet
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Family rooms
- Seating area
- Telephone
- Privacy curtain
- Storage available
Accessibility and suitability
- Disabled Access
- Elevator
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- Parking
- Valet parking
Bathroom
- Hairdryer
- Private bathroom
Bedroom
- Alarm clock
- Wardrobe or closet
Things to do
- Gift shop
- Golf
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Family friendly
- Cribs available
Pool
- Indoor pool
Reviews of Hyatt Regency Louisville
8.7
Very good
1444 verified ratings
Wonderful
884
Very good
201
Good
125
Okay
57
Fair
66
Mediocre
37
Poor
74
Summary of reviews
Guests say
Guests appreciated the great location and friendly staff, highlighting the spacious rooms and cleanliness in some cases. However, there were notable complaints about noise levels from construction and HVAC systems, as well as cleanliness issues in certain rooms. Some guests found the bathrooms small and the service could be improved.AI-generated from customer reviews
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Score by provider
8.4 out of 10
2 reviews
8.9 out of 10
7 reviews
All reviews
Pros (+) Great place and so friendly. Everyone was extremely helpful. Rooms were very nice and very comfortable. Great access to everything. Just valet the car and walked the entire trip:)
Cons (-) The restaurant was nice and the staff was friendly but I didn’t think the food was worth the price. It was ok at best. There are so many amazing restaurants nearby that I wouldn’t waste my money. A single piece toast (yes one piece) with some brown avocado on it is $9. That’s insane.
Pros (+) Bar staff.
Cons (-) Due to a booking mistake with an online provider, I had no choice but to pay premium price for a room.
Pros (+) Nice location in downtown Louisville
Cons (-) I did morn like the fact that when housekeeping knocked on the door at 9:30 am to try and service the room and told them no thank you, After telling them no they proceeded to try and enter the room at 10:30 am. This time I had the catch latch on the door that stopped them. I will not ever stay at another Hyatt again. Poor painting throught hotel.
Pros (+) This is a awesome hotel in a great location. Staff at the desk were exceptionally friendly and helpful. The room was decorated in a very modern style. There was a 65 inch TV in the room. The hotel also has a restaurant and bar. I ate 3 meals there and the fool was good and preparation was excellent. I would not hesitate to stay there again.,
Cons (-) Front desk workers, although eager to assist, did not have a good command of the English language. The accents were very heavy, and sometimes I had to ask them 2 or more times to repeat what they said.
Pros (+) The location is great, right on fourth street. The bed was very comfy and the tv was huge.
Cons (-) The bathroom was freezing, and the noise from the late night parties echoed from the lobby right outside the door, made it hard to sleep. Valet was expensive and the pool was alright, kind of small. No hot tub. No free wifi, no breakfast included. For the cost, I expected more.
Pros (+) The basic room appeared recently renovated and was borderline luxurious, depending on your definition of luxury. Definitely highly comfortable. High-end bathroom, bed and bedding were marvelous, the robe is a welcome touch. Stayed Fri-Sun, there was a lot going on in and around the hotel. I was pleasantly surprised at how the noises disappeared once my room door closed. The complimentary Wifi was ...
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Pros (+) location, gym, comfy bed
Location
320 West Jefferson Street, Louisville, KY 40202
What's nearby
- Fourth Street Live142 m
- Cathedral of the Assumption319 m
- Kentucky Center for the Performing Arts0.5 km
- Belle of Louisville0.6 km
- Muhammad Ali Center0.6 km
- Louisville Waterfront Park1.6 km
- Big Four Bridge2 km
- Conrad Caldwell House2.8 km
- Cave Hill Cemetery3.6 km
- University of Louisville4.4 km
- Cherokee Park5.4 km
- Louisville Water Tower5.6 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hyatt Regency Louisville
Low season | January |
|---|---|
High season | January |
Average price (weeknight) | C$ 197 |
When to book a room at Hyatt Regency Louisville
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 8.0 |
|---|---|
Distance to downtown | 0.5 km |
Nearest Airport | Louisville Intl |
Distance to airport | 9.0 km |