Pros (+) Breakfast included would have been nice.
Cons (-) Right by Central Park!
3 stars
Excelsior Hotel
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Provider for Excelsior Hotel
Provider for Excelsior Hotel
Provider for Excelsior Hotel
Photos of Excelsior Hotel
Overview
Located in the heart of the Upper West Side overlooking Central Park, The Excelsior Hotel New York is the perfect hotel for visitors who want comfortable accommodations while being nearby New Yorks most popular attractions.
The Excelsior Hotel is conveniently positioned only five miles from LaGuardia Airport. Nestled in a neighborhood with brownstones, the hotel offers the luxury of relaxing accommodations while still be within walking distance to such sites as the Museum of Natural History Metropolitan Museum of Art, Central Park, the Museum of Modern Art, Rockefeller Center and Times Square.
Offering either city views, Central Park or courtyard views, the rooms and suites are spacious. Amenities include free wifi, flat-screen TVs with premium movie channels, complimentary bath amenities and a complimentary bottle of Saratoga Spring water. Hotels services include a business center, equipped with desktop and computers and printing services, access to state of the art fitness center.
Onsite, guests can dine at the Latin-influenced Calle Ocho, showcasing the best of Cuban, Peruvian, Dominican, Spanish, Venezuelan, and Costa Rican food. Featuring ceviche, tapas, steak, and an ample selection of seafood dishes, Calle Ocho also offers brunch featuring unlimited complimentary red and white sangria. For breakfast, guests can visit the second floor and choose between a la carte or a breakfast buffet. Nothing says New York like pizza, and visitors will want to stop by Patsy's Pizzeria, in arguably one of the best places to grab a pie. Opened since 1933, this Sicilian coal oven pizzeria draws celebrities and locals alike.
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Amenities at Excelsior Hotel
- Fitness centre
- Restaurant
- Free Wi-Fi
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
- Laundry service
- Express check-out
- 24hr front desk
Services and conveniences
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Airport shuttle
- Parking
Accessibility and suitability
- Disabled Access
- Elevator
Laundry
- Laundry service
Dining
- Restaurant
Things to do
- Gift shop
General
- Storage available
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Excelsior Hotel
8.2
Very good
1272 verified ratings
Wonderful
509
Very good
288
Good
290
Okay
78
Fair
70
Mediocre
17
Poor
20
Summary of reviews
Guests say
Guests appreciated the hotel's great location, close to Central Park and public transport, making it convenient for exploring the city. However, many reviews highlighted significant issues with cleanliness, particularly in bathrooms, and a lack of friendly service from the staff. Some guests also reported noise disturbances that affected their sleep quality.AI-generated from customer reviews
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Score by provider
8.3 out of 10
4 reviews
All reviews
Pros (+) Love the location, staff helpful & friendly.
Cons (-) Windows did not close properly, drafty & noisy.
Pros (+) Great service and close to many destinations
Pros (+) The staff was friendly and helpful providing subway directions and breakfast suggestions. They had umbrellas available when we had rain.
Pros (+) From the location to the helpful, friendly staff, I loved this hotel. It was clean, comfortable and beautiful. The on-site restaurant was very good as well.
Cons (-) I didn't like leaving to go home!
Pros (+) The hotel was nice, but it is really the location that sells the place. Can't beat it. A block from Central Park, across from the Museum of Natural History.
Cons (-) Bathrooms were a bit dated, and the plumbing seemed temperamental, but it was more than adequate.
Cons (-) Drained very slowly
Pros (+) The location was great. Half block to Central Park, subway and bus. Bed comfy. Bathroom small but clean and plush. Restaurant had great food.
Cons (-) Scaffolding obscures view and workers during daytime decrease privacy. Friday am, noisy road work started 4:30. No doorman to help when leaving and needing a cab. Pay for in room WiFi. Room cost increased by ~25% various taxes.
Pros (+) I loved the location.
Pros (+) Great location, pretty, away from the hustle and bustle of Times Square/Midtown
Cons (-) Not a business hotel. Need to pay for WIFI. No room service. No coffee machine. Only coffee available is at the breakfast room and they charge you $2.50 just to get a cup in the morning. Not the expense but the nuisance and inconvenience. No shops on site. Just vending machine. They try to pretend to be upscale here but nothing about it is upscale - from the property to amenities to service. Hugel...
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Location
45 West 81st Street, New York, NY 10024
What's nearby
- American Museum of Natural History193 m
- Central Park0.7 km
- Lincoln Center1.4 km
- Fifth Avenue1.6 km
- New York City Center2.2 km
- Tiffany & Co.2.3 km
- Midtown Center2.4 km
- Museum of Modern Art2.4 km
- Theatre District2.6 km
- Broadway2.6 km
- Rockefeller Center2.7 km
- Times Square2.8 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Excelsior Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Excelsior Hotel
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Value for money | 8.4 |
|---|---|
Distance to downtown | 3.1 km |
Nearest Airport | New York LaGuardia |
Distance to airport | 8.5 km |