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Viceroy Riviera Maya, a Luxury Villa Resort
5 stars

Viceroy Riviera Maya, a Luxury Villa Resort

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 3000
From
C$ 74
Cheapest

rate per night

8.4
Very good
based on 164 reviews
164 reviews

Photos of Viceroy Riviera Maya, a Luxury Villa Resort

Overview

Rating

Situated on the shimmering white sands near Playa Del Carmen in Mexico, Viceroy Riviera Maya is an exclusive property. The resort has been voted the #1 hotel in Mexico and been listed in the top 20 hotels in the world by Travel & Leisure. There is a long list of amenities that guests can enjoy, including beach access, a pool with sundeck, yoga and fitness classes, poolside bar, concierge services, multilingual staff, and airport transportation.

There are seven different room classifications that can be booked. The stand-alone luxury villas include private terraces, plunge pools, and outdoor showers. They have king-sized beds with Egyptian cotton bedding. The Royal Villas include a private sunbathing deck, hammocks overlooking private plunge pools, and 1,000 square feet of living space. The Signature Villas are located closer to the water and include 1,400 sq. feet of living space. Premium Villas are 1,700 square feet and are extremely private. They include butler service and spacious dressing areas. The Ocean View Villas offer picturesque views of the Caribbean coastline. For even more space, guests can book the two-level Luxury Ocean View Villa, which encompasses 2,900 square feet and affords ocean views. The property also has beachfront villas that overlook the ocean.

La Marea restaurant offers contemporary Mexican dishes with a slight Mediterranean flair. Guests can also dine at the newer option called Coral Grill which is an open-air restaurant. There are spa services available at Viceroy Riviera Maya Luxury Resort with treatments that include Phyto-dermo-cosmetic products. Guests are also in close vicinity to Chichen Itza. The concierge can help book a tour with a professional guide.

Rating
8.4
Very good
Based on 164 verified guest reviews

Latest deals for Viceroy Riviera Maya, a Luxury Villa Resort

Wed 7/5
Thu 8/5
Double room
bed type unknown
Queen room
2 queen beds
King room
bed type unknown
1 king bed
1 king bed
Luxury Room
bed type unknown
1 king bed
bed type unknown
Superior Room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
bed type unknown
Standard Room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Viceroy Riviera Maya, a Luxury Villa Resort

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Valet parking

Services and conveniences

  • Car rental
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Private check-in/check-out
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Dining

  • Minibar
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Food can be delivered to guest accommodation
  • Dining area

Pool and spa

  • Private pool
  • Spa and wellness centre
  • Massage
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • CD player
  • Pay-per-view channels
  • TV
  • DVD player

Things to do

  • Gift shop
  • Eco tourism
  • Fishing
  • Scuba diving
  • Diving
  • Snorkeling
  • Windsurfing

Parking and transportation

  • Parking
  • Airport shuttle (surcharge)
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Hypoallergenic
  • Allergy-free room

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom

Bedroom

  • Wardrobe or closet

General

  • Telephone

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Viceroy Riviera Maya, a Luxury Villa Resort

8.4
Very good
164 verified ratings
Wonderful
115
Very good
17
Good
13
Okay
6
Fair
2
Mediocre
2
Poor
9

Summary of reviews

Guests say
Guests generally loved the stunning location and the attentive service provided by the staff. Many appreciated the unique jungle atmosphere and the luxurious villas, which offered privacy and comfort. However, there were significant complaints regarding the cleanliness and maintenance of the facilities, as well as concerns about the value for money, particularly regarding food prices and quality. Overall, while the experience was enjoyable for many, improvements are needed in certain areas to enhance guest satisfaction.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Amenities8.5 out of 10
Cleanliness3.5 out of 10
Value for Price3 out of 10
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Location

Playa Xcalacoco Frac 7, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club3 km
  • 5th Avenue3.3 km
  • Guadalupe Church3.7 km
  • O2 Mexico4.7 km
  • Mamita's Beach Club4.9 km
  • Mexico Blue Dream5 km
  • Beyond Diving5 km
  • La Fe5.1 km
  • Parque 28 de julio5.9 km
  • Albertos SCUBA6.2 km
  • Terminal Marítima de Playa del Carmen6.5 km
  • Aviario Xaman Ha7.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Viceroy Riviera Maya, a Luxury Villa Resort

Low season

July

High season

March

Average price (weeknight)

C$ 1,005

Average price (weekend night)

C$ 1,522
Cheapest month to stay with an average 39% drop in price.
Most expensive month to stay with an average 70% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Viceroy Riviera Maya, a Luxury Villa Resort

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Viceroy Riviera Maya, a Luxury Villa Resort

  • If you’re after a cheap room at Viceroy Riviera Maya, a Luxury Villa Resort, then you should consider staying during the low season. The cheapest deals can generally be found in July and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Viceroy Riviera Maya, a Luxury Villa Resort, plan to stay on a Wednesday or Thursday. The most expensive day is usually Friday.
  • The cheapest price a room at Viceroy Riviera Maya, a Luxury Villa Resort was booked for on KAYAK in the last 2 weeks was C$ 1,065, while the most expensive was C$ 1,706.
  • How long should you stay at Viceroy Riviera Maya, a Luxury Villa Resort? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Viceroy Riviera Maya, a Luxury Villa Resort

  • Where is Viceroy Riviera Maya, a Luxury Villa Resort located?

    Viceroy Riviera Maya, a Luxury Villa Resort is located at Playa Xcalacoco Frac 7, 6.3 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Viceroy Riviera Maya, a Luxury Villa Resort.

  • When is check-in time and check-out time at Viceroy Riviera Maya, a Luxury Villa Resort?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Viceroy Riviera Maya, a Luxury Villa Resort.

  • Does Viceroy Riviera Maya, a Luxury Villa Resort offer free Wi-Fi?

    Yes, Viceroy Riviera Maya, a Luxury Villa Resort offers free Wi-Fi.

  • How far is Viceroy Riviera Maya, a Luxury Villa Resort from the airport?

    Viceroy Riviera Maya, a Luxury Villa Resort is 19.3 km from Cozumel. Viceroy Riviera Maya, a Luxury Villa Resort is 44.7 km from Cancun.

  • Does Viceroy Riviera Maya, a Luxury Villa Resort have a pool?

    Yes, Viceroy Riviera Maya, a Luxury Villa Resort has a pool on-site.

  • How does KAYAK find such great Viceroy Riviera Maya, a Luxury Villa Resort hotel deals?

    KAYAK scours the web for all room deals available at Viceroy Riviera Maya, a Luxury Villa Resort in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Viceroy Riviera Maya, a Luxury Villa Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Viceroy Riviera Maya, a Luxury Villa Resort.

See more FAQs

Nearby hotels and places to stay

5-star hotel
Viceroy Riviera Maya
0.05 kmFitness centre, Free Wi-Fi, Coffee machineC$ 767+
3-star hotel
86% cheaperCocos Cabanas8.4 Excellent (369 reviews)0.12 kmAdults only, snorkelling, Outdoor poolC$ 102+
4-star hotel
57% cheaper
Mvngata Beach Hotel
8.6 Excellent (573 reviews)0.15 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 304+
4-star hotel
40% cheaper
The Beachfront by The Fives Hotels
8 Excellent (1 review)0.2 kmBar/LoungeC$ 420+
3-star hotel
86% cheaperCocos Cabanas8.4 Excellent (369 reviews)0.12 kmAdults only, snorkelling, Outdoor poolC$ 102+
3-star hotel
69% cheaperPetit Lafitte Hotel8.8 Excellent (330 reviews)0.27 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 215+
5-star hotel
58% cheaperFamily Club Grand Riviera Princess7.8 Good (250 reviews)0.81 kmOutdoor pool, beachfront, Spa and wellness centreC$ 296+
4-star hotel
57% cheaperOcean Riviera Paradise Privilege7.3 Good (781 reviews)0.43 kmCoffee machine, Business centre, Free toiletriesC$ 301+
3-star hotel
69% cheaperPetit Lafitte Hotel8.8 Excellent (330 reviews)0.27 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 215+
4-star hotel
57% cheaper
Mvngata Beach Hotel
8.6 Excellent (573 reviews)0.15 kmPrivate beach, Outdoor pool, Spa and wellness centreC$ 304+
3-star hotel
86% cheaperCocos Cabanas8.4 Excellent (369 reviews)0.12 kmAdults only, snorkelling, Outdoor poolC$ 102+
4-star hotel
40% cheaper
The Beachfront by The Fives Hotels
8 Excellent (1 review)0.2 kmBar/LoungeC$ 420+

Good to know

Value for money

7.6

Distance to downtown

6.3 km

Nearest Airport

Cozumel

Distance to airport

19.4 km