Pros (+) Great customer service, quick check in.
Cons (-) Bed was sooooo hard I swear it was cardboard
3 stars
Empire Landmark Hotel
Provider
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel
Provider for Empire Landmark Hotel
Overview
Set in Vancouver, The Empire Landmark Hotel is a five-minute walk from Robson Street and offers a sauna. It provides 3-star accommodation and views of the city.
This award-winning hotel offers family facilities, such as babysitting/child services. Those staying at the property have access to express check-in/check-out, around the clock reception and a meeting room. Recreational facilities at the hotel include a hair salon, massage services and a beauty centre.
Rooms at The Empire Landmark Hotel are contemporary and offer movies-on-demand. They all include wireless internet access and tea and coffee making facilities.
The Empire Landmark Hotel's in-house restaurant, Cloud 9 Revolving Restaurant and Lounge, is a popular place to have a meal. A selection of dining options are also available in the area.
The hotel is conveniently set in Fraser Valley Wine Region, making it easy for guests to sample the region's specialties. Inukshuk, Christ Church Cathedral and Vancouver Art Gallery are a brief stroll away.
Latest deals for Empire Landmark Hotel
Amenities at Empire Landmark Hotel
- Restaurant
- Room service
- Business centre
- Meeting/Banquet facilities
- Wi-Fi
- Spa
- Laundry service
- Laundry facilities
- Express check-out
- ATM on-site
Services and conveniences
- ATM on-site
- Room service
- Business centre
- Express check-out
- Meeting/Banquet facilities
- 24hr front desk
- Smoking rooms available
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
Things to do
- Beauty salon
- Gift shop
Basics
- Wi-Fi
- Air-conditioned
Spa
- Sauna
- Spa
Dining
- Restaurant
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Reviews of Empire Landmark Hotel
7.3
Good
532 verified ratings
Wonderful
111
Very good
89
Good
144
Okay
73
Fair
74
Mediocre
15
Poor
26
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel. However, many reviews pointed out issues with cleanliness, outdated bathrooms, and additional charges for amenities like Wi-Fi. Overall, the hotel offers good value for the price, but improvements are needed in maintenance and cleanliness.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.4 out of 10
1 review
All reviews
Cons (-) Found the restaurant staff rude and bathrooms very dated and dirty.
Cons (-) No facecloths given in rooms. Have to pay for wirless in room.
Pros (+) The view
Cons (-) Everything else.
Cons (-) Staff not helpful. We paid extra for a king or queen, but were told that there was no guarantee that we would get one. Took two hours for front desk to send up a single glass.
Pros (+) 1- Location: Downtown area. Close to convention center and different restaurants and shopping areas 2- Beautiful view
Cons (-) 1- Internet is not free and is of poor quality. 2- Old and dusty rooms
Pros (+) Location, location, location. Solid location near bus lines, and tons of shops and eateries. Staff was friendly and polite. Solid place for deal.It's a good hotel for location and saving money, nothing more. I was looking for a bed to crash, in a good location for minimal money. No frills or extras and that's what I got.
Cons (-) Free parking would have been nice. The wifi is so slow it's unusable. You can totally tell it's an old building. Dirty, kind of run down. Could tell it was previously a smoking hotel.
Pros (+) Service-location
Pros (+) The location is the only easy and convenient part of the empire landmark
Cons (-) The rooms were dingy and kinda gross. It seems like the day to day cleaning is done decently but the general upkeep and overall appearance was not appealing. Also, the staff didn't seem to care much about the complaints and the hotel in general seemed to be more interested in taking care of tour groups then anyone else
Pros (+) Central location, fair price, great value.
Cons (-) Rooms were a bit dated, but I went in expecting this based on other reviews.
Location
1400 Robson Street, Vancouver, BC V6G 1B9
What's nearby
- Robson Street0.6 km
- Vancouver Art Gallery0.9 km
- Vancouver Convention Centre1 km
- Waterfront Station1.4 km
- Vancouver Aquarium1.4 km
- Canada Place1.4 km
- Vancouver Harbour Centre1.4 km
- Central Library1.4 km
- Stanley Park1.8 km
- BC Place Stadium1.8 km
- Rogers Arena2 km
- Chinatown2.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Empire Landmark Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Empire Landmark Hotel
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Value for money | 7.2 |
|---|---|
Distance to downtown | 1.3 km |
Nearest Airport | Vancouver Coal Harbour |
Distance to airport | 1.2 km |